Economic network

TPG Telecom signs multi-million dollar deal to overhaul Qantas network

Credit: Qantas

TPG Telecom has signed a multi-million dollar five-year contract with Qantas for the supply of a new fiber network as part of a modernization of the communications network.

According to the phone company, the five-year deal will see TPG Telecom provide the network to support voice and data transport services through the airline’s headquarters and terminals at Canberra, Melbourne airports. Sydney, Perth, Adelaide and Darwin.

The transition of Qantas’ fixed voice services has already started, with the airline’s inbound customer support numbers 1300 and 1800 moved to TPG Telecom’s mobile network.

This comes from the telephone company providing the majority of Qantas’ mobility services, with 90 percent of its mobile services already transferred to TPG Telecom.

The telephone company considers this to be one of its first major victories since relaunching its business, more than a year after TPG merged with Vodafone Hutchison Australia.

“As we recover from COVID, it is more important than ever that Qantas has a reliable, fast and secure communications network so that we can stay connected as an organization and, most importantly, to our customers,” said said Sam Charmand, chief information officer of the Qantas group.

“TPG Telecom has proven its ability and experience in delivering large and complex infrastructure programs. They successfully transitioned the majority of our fixed voice services within weeks, demonstrating the value of their automation capability, and they have been responsive and flexible, which is exactly what we need our providers to be. ”

Along with the announcement of the deal with Qantas, the phone company also said it aims to reach $ 1 billion in annual revenue by 2025.

“As we accelerate the benefits of the TPG Telecom and Vodafone merger, now is the time to put a strategic stake in the ground to show all Australian businesses that TPG Telecom has the infrastructure, the reach, the innovation and connectivity solutions to help them grow and compete across Australia and the world, ”said Jonathan Rutherford, TPG Group Executive and Government Company.

“Considering the size of the enterprise market and our strong network assets and products, TPG Telecom is expected to be able to achieve a turnover of $ 1 billion per year and we believe this is achievable d ‘by 2025.’

According to TPG Telecom, the strategy to achieve this, led by Rutherford, is to target small and medium-sized enterprises (SMEs), the public, mining and manufacturing, transportation and logistics, retail and healthcare sectors. .

“Over the next five to ten years, we will see a dramatic shift in the digital capacity of all Australian businesses as voice and data connectivity solutions, new mobile applications and products, managed services and data capacity made possible by IoT, are transforming the way we all connect, ”added Rutherford.

“At the base of it all, there will be robust, reliable and fast mobile and fixed networks. At TPG Telecom, we have the right mix of networks, talent and innovation to support Australian businesses as we help revive the nation’s economic engine and build a more connected and prosperous future.

Last month, the Australian Competition and Consumer Commission (ACCC) announced that it was seeking comments on a proposal for a joint functional separation of TPG Telecom.

If successful, this allows TPG to compete in the wholesale and retail markets for very high-speed services for residential customers and to expand its fixed network footprint.

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Tags QantasTPG Telecom